Terms of Service
Last updated: November 14, 2025
1. Acceptance of Terms
By accessing or using Statements to Sheets ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
2. Description of Service
We provide a web-based tool to convert PDF bank statements into CSV files for use in accounting software. The Service includes:
- PDF to CSV conversion
- AI-powered transaction parsing
- Free trial (25 transactions)
- Paid plans for unlimited conversions
3. User Accounts
Account Creation:
- You must provide accurate information
- You are responsible for maintaining account security
- One account per person/business
- Email verification required
Prohibited:
- Sharing accounts
- Creating multiple accounts to abuse free trial
- Using automated tools to create accounts
4. Acceptable Use
You agree NOT to:
- Upload files containing malware or viruses
- Attempt to reverse engineer or hack the Service
- Use the Service for illegal purposes
- Upload files you don't have rights to process
- Abuse or overload our systems
- Resell or redistribute the Service
- Scrape or download data en masse
5. Pricing and Payment
Free Trial:
- Limited to 25 transactions total (not per file)
- No credit card required
- Cannot be reset or extended
Paid Plans:
- Day Pass: Valid for 24 hours from purchase
- Monthly Plan: Renews automatically until canceled
- All payments processed by Stripe
- Prices subject to change with 30 days notice
Refunds:
- Day Pass: No refunds after first conversion
- Monthly: No refunds on subscriptions
- Service issues: Refund at our discretion
6. Service Availability
We strive for 99.9% uptime but make no guarantees. The Service may be unavailable due to:
- Scheduled maintenance (we'll notify you)
- Technical issues beyond our control
- Force majeure events
7. Data and File Handling
- Files are automatically deleted after download
- Maximum file size: 32MB
- We do not permanently store your financial documents
- You retain all rights to your data
- See Privacy Policy for detailed data practices
8. Accuracy and Liability
⚠️ IMPORTANT DISCLAIMER
While we strive for accuracy, converted data may contain errors. You MUST review all converted data before use in financial or accounting systems.
Limitation of Liability:
- Service provided "AS IS" without warranties
- We are not liable for financial losses from conversion errors
- Maximum liability limited to amount paid in past 12 months
- Not responsible for third-party software (QuickBooks, Xero, etc.)
9. Intellectual Property
- The Service and its code are our property
- You may not copy, modify, or redistribute our software
- Our trademarks and logos are protected
- User-uploaded files remain your property
10. Termination
By You:
- Cancel subscription anytime from account settings
- Delete account to remove all personal data
By Us:
- We may suspend or terminate accounts for Terms violations
- Immediate termination for fraud or abuse
- 30 days notice for service discontinuation
11. Modifications to Terms
We may update these Terms. Material changes will be notified via email 30 days in advance. Continued use constitutes acceptance.
12. Third-Party Services
We use third-party services subject to their own terms:
- Stripe: Payment processing - Stripe Terms
- Google Cloud: Hosting - Google Terms
- Firebase: Authentication - Firebase Terms
13. Dispute Resolution
Governing Law:
These Terms are governed by the laws of [Your State/Country].
Disputes:
- Contact us first to resolve issues informally
- Binding arbitration for unresolved disputes
- No class action lawsuits
14. Contact
Questions about these Terms?
Cascade Foundry, LLC
Email: support@statementstosheets.com
By using Statements to Sheets, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.